Q: I’ve read that Timberland allows customisation for shoes and boots which allows me to show off my true personality. What is that about?
A: Apart from readily made footwear, you may also choose to customise your own boot, boat shoe or hand-sewn shoe. This means you get to build your shoe from scratch — from the choice of material, colour, finishing, down to the very fine details of adding your own monograms or initials!
All stores offers three types of “Design Your Own” services. *The service is currently temporarily suspended.
Q: Can I purchase goods from the US site ?
A: If the delivery address is in Hong Kong, you are not able to purchase goods from the US Timberland web site. You can go to the nearby Timberland store to purchase and find similar products.
Q: Where can I view the full list of products from Timberland?
A: You can view our Instagram or by visiting any of our stores in Hong Kong.
Q: Where can I find a Timberland store?
A: For the full listing of our Timberland store, please click here.
Q: Are there offers online shopping and mail-order?
A: Timberland Hong Kong is currently available for purchase on Zalora and HKTVmall. You can also conveniently shop at nearby Timberland stores or reach out via WhatsApp to contact our stores for assistance.